Use the supplied manual
The Normal product information states that the product is supplied with a fabric storage pouch and an instruction manual. Always read the manual that comes with the product you have.
Boiling and storage
MonthlyCup’s guide says to boil before first use and between periods as instructed. It also says to dry fully and store with air circulation.
When to contact support
If a question is about current product information, shopping or the official instructions, use the live MonthlyCup support page. The customer-service email displayed in the approved source summary is shop@mosweden.com.